The ZTE V955, which I bought at Longquan Unicom on February 2, 13th, after charging on February 17, I couldn't unlock the screen. The company was not able to find out for 20 days.
4 thoughts on “The ZTE V955, which I bought at Longquan Unicom on February 2, 13th, after charging on February 17, I could not solve the screen.”
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In line with the following situations, it can be returned within 7 days from the date of sale of the product (based on the actual receipt date), and the goods can be exchanged within 15 days. Customers can submit the return application online or contact the customer service center of the Unicom Mall to handle the return and exchange:
The functional faults specified in the three packages of the country are tested and confirmed by the manufacturer's designated or special after -sales service center, and a test report is issued.
This to the flow of goods or missing parts. Logistics loss refers to damage, leakage, crushing, and performance failure caused by the transportation during transportation. , So that after -sales staff can quickly make judgments and timely processing), and handle returns and exchanges unconditionally.
If determination of actual delivery date rules: Unicom mall's own personnel courier delivery: subject to the actual signing date of customers; orders for non -Unicom malls, according to the actual arrival date displayed by third -party logistics platforms, prevails. Essence If a third -party partner cannot effectively return the signing date, the customer service personnel will artificially confirm the actual delivery date according to factors such as distance.
In the case of no problem with the product, Unicom Mall promised: Within 7 days from the date of receiving the goods, as long as it does not affect secondary sales, it can be returned in full. Unicom malls are all new products. In order to protect the interests of consumers, the following situations are deemed to affect secondary sales: the original packaging of mobile phones, cameras, and notebook products is opened or the battery starts; the original packaging of the sealing product is opened; Water, inserting card slots, etc. have been used; diamonds, gold, watches, jewelry and personal accessories are not received by the goods; food and health care products do not accept returns.
Hello, from the date of sales (based on the actual receiving date), it will be refunded within 7 days and will be replaced within 15 days. If you exceed relevant regulations, you can go to 315 complaints.
This will not be returned and exchanged below.
L products have exceeded three packs of validity period;
L damage caused by force majeure;
L reasonably judged by Xiaomi, the product has been by any other than Xiaomi House When people open, change or repair, or use unauthorized parts, or product serial numbers, accessories date code or IMEI/ESN numbers, they have been removed, applied, tampered with or difficult to identify;
L does not meet the performance faults listed in the "Performance Form of the Mobile Phone Commodity";
L does not cause damage to the use, maintenance, and maintenance of the product instructions; In qi, humidity, or under extreme temperature or environmental conditions, or being exposed to rapid changes in the aforementioned conditions, or being corroded, oxidized or splashed by food or liquid
Hello
If off the relevant regulations, you can go to 315 complaints.
Hello, it is recommended to go to the business hall to verify what the situation is in person, and there are questions to call 10010 customer service consultation directly